SolidGround – Group

Privacy Policy

According to the European Data Protection Regulation (EU-DSGVO)

Name and address of the person responsible

The responsible person within the meaning of the General Data Protection Regulation and other data protection regulations is the
SolidGround Holding AG
Gotthardstrasse 26
6300 Zug / Switzerland

General information on data processing

Scope of the processing of personal data

As a matter of principle, we only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) lit. a EU-DSGVO serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b EU-DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 para. 1 lit. c EU-DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Article 6(1)(d) EU GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f EU-DSGVO serves as the legal basis for the processing.

Data deletion and storage period

The personal data of the data subject shall be deleted or processed in a restricted manner as soon as the purpose of the storage ceases to apply. Storage may also take place if this has been provided for by the legislator in regulations, laws or other provisions to which the controller is subject. Restriction of processing or deletion of the data shall also take place if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or performance of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
  • information about the browser type and version used;
  • operating system of the user;
  • the user's internet service provider;
  • the date and time of access;
  • websites from which the user's system accesses our website;
  • websites that are accessed by the user's system via our website.
The data is also stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the data to be assigned to a user. This data is not stored together with other personal data of the user.

Legal basis for data processing

The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f EU-DSGVO.

Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f EU-DSGVO.

Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Elimination option

The collection of data for the provision of the website and the storage of the data in log files is necessary for the operation of the website. Consequently, there is no possibility for the user to object.

Use of cookies

Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
  • Language settings;
  • Log-in information.
We also use cookies on our website that enable an analysis of the user’s surfing behaviour.
The following data can be transmitted in this way:
  • Search terms entered;
  • Frequency of page views;
  • Use of website functions.
The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f EU-DSGVO.

Purpose of the data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change:
  • Adoption of language settings;
  • Remembering search terms.
The user data collected through technically necessary cookies are not used to create user profiles.
Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.
These purposes also constitute our legitimate interest in processing the personal data in accordance with Art. 6 (1) lit. f EU-DSGVO.

Duration of storage and possibility of disposal

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

1&1 IONOS WebAnalytics

Description and scope of data processing

This website uses the analysis services of 1&1 IONOS WebAnalytics. The provider is 1&1 IONOS SE, Elgendorfer Straße 57, 56410 Montabaur. As part of the analyses with 1&1, visitor numbers and behaviour (e.g. number of page views, duration of a website visit, bounce rates), visitor sources, visitor locations and technical data (browser and operating system versions) can be analysed, among other things. For this purpose, 1&1 stores the following data in particular:
  • Referrer URL (previously visited website);
  • Requested website or file;
  • Browser type and version;
  • Operating system used;
  • Device type used;
  • time of access;
  • IP address in anonymised form (only used to determine the location of the access).
According to 1&1, the data collection is completely anonymised so that it cannot be traced back to individual persons. Cookies are not stored by 1&1 IONOS WebAnalytics.

Legal basis for data processing

The storage and analysis of the data is carried out on the basis of Art. 6 para. 1 lit. f EU-DSGVO. If a corresponding consent was requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a EU-DSGVO.

Purpose of the data processing

The website operator has a legitimate interest in the statistical analysis of user behaviour in order to optimise both its website and its advertising.

Elimination option

If the user contacts us in writing or in text form (e-mail), he can object to the storage of his personal data at any time. The user has the possibility to revoke his consent to the processing of personal data at any time.

Contact form and e-mail contact

Description and scope of data processing

Our website contains a contact form that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. These data are:
  • Name;
  • E-mail address;
  • Telephone number;
  • Operating system used;
  • Free Formed Message.
The following data is also stored at the time the message is sent:
  • Date and time of registration.
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 (1) lit. a EU-DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f EU-DSGVO. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) lit. b EU-DSGVO.

Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

Elimination option

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us in writing or in text form (e-mail), he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.

YouTube

For the integration and display of video content, our website uses plugins from YouTube. The provider of the video portal is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When a page with an integrated YouTube plugin is called up, a connection to the YouTube servers is established. This tells YouTube which of our pages you have accessed.
YouTube can assign your surfing behaviour directly to your personal profile if you are logged into your YouTube account. You have the option to prevent this by logging out first.
Details on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

LinkedIn

We use components of the LinkedIn network on our website. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. With each individual call-up of our website that is equipped with such a component, this component causes the browser you are using to download a corresponding representation of the component from LinkedIn.
This process informs LinkedIn which specific page of our website is currently being visited. If you click the LinkedIn “Recommend Button” while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This enables LinkedIn to associate the visit to our pages with your LinkedIn user account.
We have no influence on the data that LinkedIn collects through this, nor on the scope of this data collected by LinkedIn. We also have no knowledge of the content of the data transmitted to LinkedIn. Details on data collection by LinkedIn as well as your rights and setting options can be found in LinkedIn’s data protection information. You can find this information at http://www.linkedin.com/legal/privacy-policy.

Twitter

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter in the process.
We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. You can find more information on this in Twitter’s privacy policy at http://twitter.com/privacy.
You can change your Twitter privacy settings in your account settings at http://twitter.com/account/settings.

Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR. You have the following rights vis-à-vis the controller:

Right to information

You may request confirmation from the controller as to whether personal data relating to you is being processed by us.
If there is such processing, you can request information from the controller about the following:
  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
  • the existence of a right to rectify or erase personal data concerning you, a right to have processing restricted by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) EU GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 EU GDPR in connection with the transfer.

Right of rectification

You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

Right to restrict processing

You may request the restriction of the processing of personal data concerning you under the following conditions:
  • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defence of legal claims; or
  • if you have objected to the processing pursuant to Article 21(1) EU GDPR and it is not yet clear whether the legitimate grounds of the controller override your grounds.
Where the processing of personal data relating to you has been restricted, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Right to erasure

Obligation to delete

You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:
  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You withdraw your consent on which the processing was based pursuant to Art. 6(1)a) or Art. 9(2)(a) EU-DSGVO and there is no other legal basis for the processing.
  • You object to the processing pursuant to Article 21(1) EU GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) EU GDPR.
  • The personal data concerning you have been processed unlawfully.
  • The deletion of the personal data concerning you is necessary for compliance with a legal obligation under the law of the country to which the controller is subject.
  • The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8(1) EU GDPR.

Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the EU GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.

Exceptions

The right to erasure does not exist insofar as the processing is necessary
  • to exercise the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under the law of the country to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) EU GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) EU GDPR, insofar as the right to erasure is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
  • for the assertion, exercise or defence of legal claims.

Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that
  • the processing is based on consent pursuant to Art. 6 (1) lit. a DS-GVO or Art. 9 (2) lit. a EU-DSGVO or on a contract pursuant to Art. 6 (1) lit. b EU-DSGVO and
  • the processing is carried out with the aid of automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) EU GDPR; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
This shall not apply if the decision
  • is necessary for the conclusion or performance of a contract between you and the responsible person;
  • is authorised by legislation of a State to which the controller is subject, and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests; or
  • is done with your express consent.
However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) EU GDPR, unless Art. 9(2)(a) or (g) EU GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the EU GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 EU GDPR.

Up-to-datedness and amendment of this data protection notice

This data protection notice is currently valid and has the status of March 2021.
Due to the further development of our website or due to changed legal or official requirements, it may become necessary to change this data protection information.
The current data protection information can be accessed and printed out at any time on our website.